The owner of a kebab shop which received a one-star hygeine rating has said "next time it'll be five stars."

Carlos Gonul, 34, who owns Britannia Kebab and Pizza House in Cadge Road said a re-visit has already been booked in and assured his customers that the result will be different.

Mr Gonul said: "Next time it'll be five-star.

Norwich Evening News: Britannia Kebab and Fish Shop is located in Cadge Road, NR5 - Picture: Denise BradleyBritannia Kebab and Fish Shop is located in Cadge Road, NR5 - Picture: Denise Bradley (Image: Denise Bradley, Newsquest)

"I know every business has guidelines to follow but the last visit happened at our busiest time, Friday at 6pm, so things weren't going to be perfect.

"But I've never had a complaint from anyone before and I've been running the shop for years - we know what we're doing here."

Norwich Evening News: Owner of the shop, Carlos Gonul, said the next visit will be five-star - Picture: Denise BradleyOwner of the shop, Carlos Gonul, said the next visit will be five-star - Picture: Denise Bradley (Image: Denise Bradley, Newsquest)

The shop was inspected by Norwich City Council food and safety officers on January 20, which found "major improvements" were needed such as temperature control and potential cross-contamination issues.

However Mr Gonul said these problems have been resolved, adding: "We have the temperatures back within the necessary peramiters and everything will be kept clean."

The inspection can happen anytime within a month of it being booked.

Norwich Evening News: The shop received a one-star hygiene rating at the start of the year - Picture: Denise Bradley, NewsquestThe shop received a one-star hygiene rating at the start of the year - Picture: Denise Bradley, Newsquest (Image: Denise Bradley, Newsquest)

Norwich Evening News: Carlos Gonul, owner of the kebab shop said I've never had a complaint or problem beforeCarlos Gonul, owner of the kebab shop said I've never had a complaint or problem before (Image: Shutterstock)