It is a dream come true for the owner of a new coffee shop in the heart of Norwich's Golden Triangle, which even has its own merchandise. 

Charlie Day, 43, has opened Grounded at 119 Unthank Road, in the former home of The Printer Shop.

Her brother Simon Howland, 40, is her business partner, but he works in London and will not be involved in the day-to-day running of the coffee shop.

Norwich Evening News: New coffee shop Grounded has opened at 119 Unthank Road in Norwich Picture: Denise BradleyNew coffee shop Grounded has opened at 119 Unthank Road in Norwich Picture: Denise Bradley (Image: Newsquest)

READ MORE: Former Ritz head waiter reopens city restaurant with afternoon tea plans

It is unrecognisable from its former use and since the siblings got the keys in summer 2023 it has undergone a huge transformation.

This has included new flooring and ceilings and knocking a wall out to create a cosy seating area up a small step at the back.

Norwich Evening News: Inside the new Grounded coffee shop in the Golden Triangle Picture:Denise Bradley Inside the new Grounded coffee shop in the Golden Triangle Picture:Denise Bradley (Image: Newsquest)

Ms Day previously worked as cabin crew for airline KLM for a decade and after her children were born she took an office job. 

She said: "It has been my dream for many years to have a coffee shop and now my children are at high school it seemed like the right time.

Norwich Evening News: Evelyn Syme, Charlie Day and Gabie East (L-R) behind the counter at Grounded Picture: Denise BradleyEvelyn Syme, Charlie Day and Gabie East (L-R) behind the counter at Grounded Picture: Denise Bradley (Image: Newsquest)

"I have looked at various premises over the years but nothing has been quite right, then this site came up and it was the perfect location with good footfall into the city." 

Norwich Evening News: A latte from Grounded in Unthank Road Picture: Denise BradleyA latte from Grounded in Unthank Road Picture: Denise Bradley (Image: Newsquest)

READ MORE: Major new gig series has sold-out start at Norwich venue

The offering includes teas and coffees, chai lattes, milk and white hot chocolates, with oat milk available as an alternative, and soft drinks.

They are supporting local businesses with flapjacks and brownies from Lingwood-based Fancy Jacks and cheese straws and croissants from The Green Grocers in Norwich.

Norwich Evening News: Flapjacks and brownies made by Fancy Jacks, which are available at Grounded Picture: Denise BradleyFlapjacks and brownies made by Fancy Jacks, which are available at Grounded Picture: Denise Bradley (Image: Newsquest)

There is also Grounded merchandise available to buy, including t-shirts, hoodies and tote bags. 

Ms Day added: "The reaction has been really positive so far and customers think it is nicely decorated with friendly staff and they like the coffee and food." 

Grounded is open Monday to Saturday from 7.30am to 3pm and Sundays from 8am to 3pm.