Warnings about the dangers of a busy city centre road were "ignored" ahead of a pedestrian being hit by a bus.
Jane Overhill, from Thorpe Hamlet, wrote to Norfolk County Council highlighting worries about speeding buses in Fye Bridge Street in September and October last year.
A man was struck by a bus in the road and left with serious injuries at the junction of Colegate and Magdalen Street last Tuesday, and although the exact circumstances are not yet clear, Ms Overhill has stepped up her safety calls.
Ms Overhill's letter, which has been seen by this newspaper, warned the county council's cabinet member for highways and transport Graham Plant of speeding vehicles and buses.
It added the road was not wide enough and "speeding vehicles are in close proximity to the pavements".
The campaigner also asked if the council planned to "make any traffic changes" or carry out a survey of the area "with a view to taking remedial action".
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Ms Overhill is also a Labour Party community activist and has received backing from Norwich South MP Clive Lewis. She said: "Norfolk County Council has failed to act on what is a dangerous situation and needs to accept some sort of responsibility, as do the bus companies.
"This is not about party politics, it is about caring about people and making sure our highways and pavements are safe for pedestrians.
"What is frustrating is that they were warned but chose to do nothing.
"My thoughts are with the injured person, their family and loved ones, whose lives have no doubt been changed by this incident.
"I want Norfolk County Council to take action because in my opinion this is going to happen again if they continue to ignore reality and the pleas of local residents."
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In response to Ms Overhill's claims, Mr Plant confirmed an investigation had been launched.
He added: "Issues of safety on the highway network are taken very seriously.
"I have asked colleagues to look into the concerns raised about Fye Bridge Street and consider a review of the road layout and accident record at this location to identify whether any interventions are needed."
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