Clarion tenant living in damp flat in Thorpe St Andrew

Grace Pechey, 23, has been at loggerheads with housing association Clarion and Broadland District Council since January.

She says that her flat, in Tracey Road in Thorpe St Andrew, is full of moisture, which leaves her carpets, bedding and furniture damp to the touch.

But a spokesman for Clarion said after a visit to her home "no signs of damp or mould were identified". 

Grace disagreed and said that the issue was not being taken seriously. 

Grace Pechey, 23 (Image: Grace Pechey)

She said: "People keep coming round and telling me that there isn't an issue.

"Clarion put in a new boiler for me, but that hasn't solved the damp.

"We put a dehumidifier in my bedroom. It has been filling up in less than 24 hours.

"I'm the one living here. I'm the one suffering."

Grace says that the damp in her flat is making her unwell (Image: Grace Pechey)

Grace says she had to buy new furniture after throwing her damaged old belongings away.

She claims her wardrobe and chest of drawers turned yellow and the wood started getting softer. 

She said: "I think that they don't see any issues because I keep my flat in good condition.

"I tried to get a new home but my application was rejected by the council.

"As a disabled person, I feel like have been treated terribly.

"It is not good enough."

Grace is autistic and has fibro myalgia, for which she needs a stick to help her get around. 

She says she feels trapped in an environment that is making her unwell.

Grace lives in a flat in Tracey Road that is managed by Clarion (Image: Google)

A spokesman for Clarion confirmed that they had visited the property after Grace contacted them about the issues.

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He said: "At Clarion we take all reports of damp and mould seriously and we are very sorry the resident has been experiencing issues with their flat and are determined to resolve their concerns.

"Following the initial report to us, a case was raised but unfortunately across three visits, we were unable to access the property. 

Clarion has conducted a full survey of the property (Image: Grace Pechey)

"We have now been able to conduct a full survey and meter reading for moisture. No sign of any leaks, damp or mould were identified within the property, with moisture found to be within expected levels.

"We are in contact with the resident and have arranged to install a device to monitor temperatures, moisture and humidity in the flat, after which we will be able to complete a more detailed survey to identify any possible issue.”

A spokesman for Broaldand District Council also confirmed that they arranged for an inspector to visit Grace's flat the day after a complaint was made to them.

However, the only evidence of damp that was found looked like it was historic.